What Companies Are in The Consumer Services Field?

Today we are going to be taking a deep dive into consumer services businesses. This is one of the largest sectors in the nation and some giant companies operate in this field. Some of these companies are relatively new, and many have a long and rich history. 

Companies that provide other consumer services vary in terms of their specific products and clientele. These companies have been in business for a long time and have amassed a sizable customer. They offer a wide variety of products and services that are appealing to a large audience.

So what companies are in the consumer services field? Here we present 15 businesses, along with their corresponding sizes, industries, and histories.

woman consumer services customer service

What Types of Companies Are Considered Consumer Services?

Let’s first take a look at what kinds of businesses are considered as being consumer services. 

Consumers can purchase goods or services from consumer industries. Examples of consumer service corporations include retail shops, eateries, lodging facilities, and hospitality establishments. Consumer services include financial services, real estate, healthcare, and education. These businesses are categorized by the Bureau of Labor Statistics as part of the industries that produce things and provide services.


Since its humble beginnings as an online bookstore Amazon has grown into a beast of a tech company. The business has its HQ in Seattle and hires some 1.6 million employees. Ecommerce is the most successful arm of the multinational corporation but it also deals in AI, cloud computing, entertainment, film and TV production, as well as retail. This is the 5th richest company on the planet. 


Talkdesk is a cloud contact center that aids companies in improving how they communicate with their clients. Talkdesk’s high conversation quality and app integration features helped over 1,800 businesses increase customer satisfaction and increase productivity in 2011.

The environment in which Talkdesk employees operate is dynamic, built on culture, and forward-thinking. For people in the information technology industry, Talkdesk has several positions available in various cities all around the world.


Many other consumer services companies are transforming thanks to companies like Airbnb. This organization enables customers to rent out rooms in their houses to vacationers, business travelers, and other people looking for lodging.

Despite numerous challenges, such as legal disputes with hotel groups, Airbnb has been a profitable business. It has grown to be a $1 billion company. Despite these problems, Airbnb continues to grow and is still a very important player in the sharing economy. Around the world, Airbnb is used by millions of individuals every day. There are many jobs in customer service, from host services to social media administration. For additional money, you can also launch an Airbnb business.

Air Canada

In 1937, Trans-Canada Air Lines was established as the sole domestic airline in Canada. The name of the company was Trans-Canada Air Lines until 1965 when Prime Minister Jean Chretien proposed a law to rename it Air Canada.

In terms of fleet size and passenger volume, Air Canada is the most significant airline in Canada. With centers in Calgary, Toronto, and Vancouver in addition to its Montreal headquarters.

Pilots, flight attendants, ramp staff, customer experience professionals, aircraft maintenance technicians, and processing specialists are just a few of the numerous people employed by Air Canada.


Consumers in the United States, Australia, Denmark, Canada, New Zealand, Sweden, and Western Europe can get meal kits from HelloFresh. The goal of HelloFresh is to make cooking at home fun and easy by giving members access to fresh products and meal planning.

Employees at HelloFresh work in a variety of fields around the world, including supply chain management, engineering, communications, and production. For people who enjoy cooking and eating, working for HelloFresh could be a great option.


Costco is the brand name for Costco Wholesale Corporation, a multinational retailer. The retail giant deals in groceries, prescription medications, optical treatments, and photo printing are just a few of the services that Costco provides. With facilities in eight nations other than the United States, Costco is the single largest retailer in the world. The business provides a huge selection of products and services, such as pharmacy, optical, and photo printing. Costco offers discounted products, wholesale purchases, and retail sales. Costco provides goods at a significant discount in exchange for membership fees. In the United States, Canada, Korea, Spain, and other countries, there are more than 800 warehouses.

Customer service agents are continuously in demand given that they offer service to clients all around the world.


Students in high school and college can access the tools they need to excel academically with Chegg. This business, among other things, offers textbook rentals, online homework help, and scheduling and organization services.

Students can learn about scholarships from Chegg while they make their college and program selections. There are several Chegg locations in the US where experts may help students. There may be openings for experts who want to help students reach their full potential.


With a market value of $401 billion, Walmart is most certainly one of the biggest consumer services companies in the world. The company employs just over 2.3 million employees globally and operates both on and offline. Here in the US, it is said that some 90% of the population live just 10 minutes from their nearest Walmart, such is the scale of this company. The retail stores are where the company generates most of its revenue, although its ecommerce sector is growing rapidly. 

Apple Inc.

Apple Inc. is a consumer services innovator that offers a range of goods and services. This is the richest company on Earth and the biggest of all companies in the services field. Customers love cell phones, laptops, tablets, music players, and other devices for both their leisure time and their working life. Through its affiliated companies, Apple provides a range of services in addition to goods.

The benefits and difficulties of working in customer service for Apple are numerous. Depending on their job duties, support and service professionals may telecommute. Many people favor working for the Apple support and service division because of the welcoming workplace culture and the opportunity to learn new things.

Tangerine Bank

In 1997, Tangerine Bank, formerly known as ING Direct Canada, was founded. In 2014, Scotiabank changed its name to Tangerine after purchasing ING Direct Canada in 2012.

Tangerine offers mortgages, mutual funds, chequing accounts, and savings accounts to Canadians. Although the bank’s main office is in Toronto, Ontario, it only conducts business online. There are therefore no actual branch offices, although it employs people in a variety of professions. In addition to other positions, it has employees working in data analytics, sales, and marketing. 

The following benefits are available to employees: competitive pay and retirement plans, career advancement opportunities, programs for their physical, financial, mental, and social well-being, extended health insurance, and more.


Pfizer, a pharmaceutical and biotechnology company that offers consumer services, works with medical professionals and governmental organizations to improve access to healthcare. Of all the Pharma companies in the services field, this is certainly the largest. Pfizer works with experts to create and provide customers with accessible healthcare solutions.

The creation and provision of accessible healthcare options may be something that Pfizer employees around the nation, including those in certain remote roles, are interested in. When Pfizer was founded in 1849, its goal was to develop innovative medicines that could treat, heal, 

Herc Rentals 

With over 265 locations throughout numerous nations, Herc Rentals is a reputable company that provides consumers with equipment that is secure, effective, and efficient. Customers looking for construction and facilities-related equipment can find it at Herc Rentals.

Herc Rentals offers a variety of tools, including air compressors, vehicles, trailers, air generators, and concrete and masonry tools. For anyone looking for work in sales, marketing, management, maintenance services, or information technology, Herc Rentals has a wide variety of openings.


One of the biggest producers of promotional gift items in the US is GS-JJ, whose goal is to provide consumers with the greatest products at the most reasonable costs and with prompt delivery. For more than 20 years, they have been producing promotional gifts and other goods.

They sell wholesale directly to some of the top franchise owners, high-end consumers, and distributors in the United States and beyond! Their main offerings are personalized lanyards, unique pins, embroidered patches, and so much more. These goods largely offer the ideal advertising solution for the majority of business owners and event planners.


Thumbtack allows homeowners to find contractors for both little repairs and large-scale renovations. Homeowners looking to preserve and upgrade their properties can find information and guidance on Thumbtack.

Since its founding in 2008, Thumbtack has grown to include Utah and California. Engineering and account management positions are available. Thumbtack may be able to help professionals who enjoy DIY projects land their next position.


Kasisto is an artificial intelligence firm that creates websites, mobile apps, and IoT gadgets to help and assist customers.

For businesses to efficiently and naturally engage with customers, Kasisto offers omnichannel bots and virtual assistants. Kasisto is looking for enterprise account executives, solution architects, and sales engineers who want to use cutting-edge technology to improve customer service.


This healthcare technology company, Innovaccer wants to improve patient care by using big data analytics. Businesses in the healthcare industry can use Inovaccer’s data activation platform to more effectively use the data they gather to produce better goods.

To improve patient healthcare, Innovaccer is looking for experts nationwide in engineering, talent acquisition, sales, and product management. It was established in 2014 and is a solid choice for those trying to enhance patient care.

Other consumer services companies have had great success of course, yet these are by far the biggest in the country. This is a great career option and working with these companies can offer you so much in terms of satisfaction and experience.